Call Center Associate: Limited Temporary Position, 37.5 hours per week. The Call Center Associate is responsible for providing superlative customer service to external and internal customers on both the phone and in person. The ideal candidate will perform his/her job with integrity and values consistent with the APT Foundation’s mission. As the front line representative of the APT Foundation, the Call Center Associate is responsible for providing and disseminating APT information in a manner that is accurate, courteous and consistent. Key behavioral attributes for a Call Center Associate include, but are not limited to: solid written and verbal communication skills and the ability to multi-task in an often busy and chaotic front reception area. The ideal candidate will have proven problem solving skills and can work in a team environment. Professional Requirements: Associates Degree + 2 years’ experience in a call center or medical office; or High School Diploma + 4 years’ experience in a call center or medical office; or an equivalent combination of experience, training and education. Basic knowledge and ease with Microsoft Office suite required. Bilingual-Spanish preferred.
Food Service Associate: Full time 37.5 hours + benefits. Schedule Determined by Program Need. Under the direct supervision of the Food Services Coordinator and the Director of Residential Services, the primary responsibilities for this position are meal preparation, including serving and cleanup, in our Residential facility. The Food Service Associate ensures that food is handled and prepared with the utmost regard for health and sanitation, and maintains a clean and neat work area by adhering to the “clean as you go” policy. Must possess excellent communication skills, maintain the confidentiality of consumers served, be dependable and able to work as part of a team. Professional Requirements: High School Diploma or GED required. ServSafe Food Handler certification preferred.
Billing Specialist: Full time 37.5 hours + benefits. Schedule Determined by Program Need. The Billing Specialist is responsible for assisting with the entire cycle of the billing process and overseeing the billing system to ensure claims are accurate and timely. Assists with insurance verifications, authorizations, and coordination of benefits. Professional Requirements: Associates Degree with 2 years medical billing experience preferred. Knowledge of commercial insurance, Medicaid, and Medicare billing, as well as billing compliance and EDI processes helpful. Should be familiar with Microsoft Word and Excel.
Child Watch Specialist: Full time 37.5 hours + benefits. Schedule Determined by Program Need. The purpose of this position is to provide developmentally-appropriate activities for young children while their mothers are participating in treatment. Primary responsibilities include supervision of children as well as documentation as required by the program standards. The successful candidate will maintain patient confidentiality at all times, report any suspicion of abuse to a supervisor, maintain a safe and healthy environment for children, maintain daily open communication with parents and staff, and regularly inspect program supplies for replacement of damaged or lost materials. Professional Requirements: High School diploma with preference given to those who have the Child Development Associate Certificate or other child care classes/trainings, and a minimum of two years directly working with infants and young children. Bilingual/Spanish preferred. Infant CPR/First Aid Certification required. Attendance is punctual and reliable, and absences are planned in advance.
Clinical Supervisor (Outpatient Setting): Full time 37.5 hours + benefits. Schedule Determined by Program Need. The Clinical Supervisor reports directly to the Clinic Program Director. S/he, along with 1-2 other Clinical Supervisors, comprise the senior leadership team for clinic operations. The successful candidate will serve as a member of a multi-disciplinary team comprised of Clinicians, Counselors and Patient Care Associates, work collaboratively with nursing staff to ensure clinical needs are met, participate in clinical program development, and conduct clinical supervision of assigned staff. Professional Requirements: The ideal candidate must possess a Master’s Degree and be licensed by the State of CT (LCSW, LPC or LMFT; LADC considered, but only combined with one of the other three approved license types) and have a minimum of three years’ experience post-licensing. Consideration will be given to a combination of training, education and experience.
Counselor: Full time 37.5 hours + benefits. Schedule Determined by Program Need. Provide group counseling to patients receiving opiate replacement therapy in an outpatient setting through comprehensive, recovery-oriented and trauma-informed treatment planning and implementation. Meet weekly with Clinical Supervisor and/or Program Director to review caseloads, for clinical supervision and professional development. Participate in weekly treatment team and staff meetings to review patient treatment plans. Facilitate patient interventions and agency initiatives. Attendance is punctual and reliable, and necessary absences are planned in advance. Professional Requirements: Minimum requirements for Counselor I: BA or BS in Human Services + active pursuit of CAC/CADC certification, or Associates Degree plus CAC/CADC certification. Minimum requirements for Counselor II: BA or BS + CAC/CADC certification + experience.
Maintenance Worker: Full time 37.5 hours + benefits. Schedule Determined by Program Need. Duties include, but are not limited to the following: general repairs, such as painting, patching walls, hanging shelves and landscaping; moving and arranging office equipment such as desks, file cabinets, and other office supplies; inspection of assigned building daily for adequate heat, lighting and ventilation to ensure that these systems are working properly and are properly and regularly cleaned; performance of janitorial tasks as required; supervises the receipt and shipment of various materials and/or equipment; other tasks as assigned. Must be available for after hours emergencies and possible on call hours as needed. Professional Requirements: Must have High School Diploma or equivalent and valid Connecticut driver’s license. Trade license and/or certification in electrical, plumbing, carpentry and/or HVAC helpful.
Certified Professional Coder: Full time 37.5 hours + benefits. The Certified Professional Coder will review clinical documentation to assign and ensure appropriate ICD-10 and HCPCS coding at point of care in accordance with official coding and compliance guidelines for billing. The successful candidate will be responsible for accurately capturing the diagnoses/procedures documented in the clinical record. Professional Requirements: Certified Professional Coder certification required for consideration with a minimum of 2-3 years experience. Training in ICD-9, ICD-10, HCPC’s, CPT-4 (Current Procedural Terminology, 4th edition), E&M and behavioral health coding. Must be familiar with medical and behavioral health reimbursement and have knowledge of anatomy/physiology and medical terminology. Must have experience with Medicare, Medicaid and commercial billing and proficiency with MS Office (Outlook, Word and Excel). Prior experience with EHR and end coding software desirable.
Staff Nurse (LPN): Full time 37.5 hours + benefits. Schedule Determined by Program Need. Under the direct supervision of the Nursing Supervisor, the staff nurse serves as a member of a multidisciplinary team, providing services to patients in our Residential Program. Professional Requirements: Must have current and valid State of CT LPN license. Prior experience in substance abuse, mental health preferred.
Clinician 1 or 2: Full time 37.5 hours + benefits, Schedule Determined by Program Need. Provide group and individual counseling to patients receiving opiate replacement therapy through a comprehensive, recovery-oriented and trauma informed treatment process. Professional Requirements: Master’s degree + licensed by the State of Connecticut (LPC, LADC, LCSW, LMFT). Licensed individuals preferred, but will consider an individual who is within 18 months of receiving a license.
The APT Foundation maintains an active pool of candidates by accepting resumes for all positions on an ongoing basis.
Last updated Tuesday, May 16, 2017
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APT HOSTS ITS ANNUAL CLIENT SCHOLARSHIP AWARD CEREMONY
On Wednesday, January 11, 2017, APT Foundation awarded a total of $15,000 in scholarships to sixteen recipients at a ceremony held at Gateway Community College. Eight people received scholarships to begin or continue their education at various Connecticut Community and State Colleges and Universities. Four are pursuing certifications in phlebotomy, HVAC and EMT. One…
The Moms ‘n’ Kids Program
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APT Foundation is running an exciting new nationally approved course called Mental Health First Aid !
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